We offer comprehensive on-site and remote training, equipping your team to confidently operate, troubleshoot, and maintain your automation systems. Tailored to your specific needs, our programs include certification and ongoing workshops to ensure your team stays ahead in system performance and programming.
We minimise inefficiencies and downtime through scheduled preventive maintenance, covering annual robot servicing, motor, drive, and electrical upkeep. Our obsolescence planning ensures your systems remain future-proof, safeguarding your production goals and maximising long-term returns
We’re committed to supporting our partners. Our remote assistance leverages industrial augmented reality technologies, empowering your team to troubleshoot issues swiftly, cultivate self-sufficiency, and minimise downtime
Service Level Agreements (SLAs)
We empower our clients with maintenance SLAs tailored to the unique requirements of your automation system and site capabilities. With options for next-day and continuous on-site support, we ensure you have access to online engineering assistance, emergency site visits, and remote support.
On-site and remote repairs
If you’re in need of repairs, our engineering teams will conduct thorough on-site or remote analyses to pinpoint the issue. We then implement tested, cost-effective repairs in alignment with your SLA, ensuring that production can resume swiftly and efficiently.
Innovation has a place in every industry. For four decades we have designed, manufactured and delivered over 650 automation solutions for national and international manufacturing challenges in a diverse range of industries. Our commitment to innovation drives us to continuously advance industry standards and lead transformative change.
Get in touch to schedule a discovery call with us where we can discuss the unique needs and challenges your business
Training for operators and maintenance technicians with supportive documentation – including user manuals, maintenance guides, and spare parts lists – can be provided for all projects in addition to remote support offerings all projects.
Please contact us for support assistance.
We provide a comprehensive 12-month warranty on all projects, with the option for extended warranties and additional support available through our Service Level Agreements.
Get in touch with our Solutions team to organise remote or site-scheduled support.
We evaluate requests for external automation systems on a case-by-case basis, ensuring we can offer tailored solutions where feasible
Get in touch to discuss your support needs.
